Privacy Policy

Effective Date: 14/04/2025

At NuZones, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the NuZones mobile application ("App").

NuZones is operated from Scotland and complies with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We collect the following types of personal information when you use NuZones:

Email address
Username / Rider Name
Profile picture

We collect this information to personalise your experience, manage your account, and provide access to app features.

2. How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve the NuZones app
Provide personalised content and experiences
Send you promotional emails and updates (you can opt out at any time)
Ensure the security of our services

3. Third-Party Services

We use trusted third-party services to support our operations, including:

RevenueCat (in-app purchases)
Airtable (database management and analytics)
Firebase (authentication)
Cloudinary (image storage)
Google Maps API (navigation and mapping)

These providers may process data on our behalf but are not permitted to use your personal information for any other purposes.

4. Data Sharing

We do not share your personal data with third-party companies for marketing or advertising purposes. Your information is only shared with the service providers listed above to help operate the app.

5. Data Retention and User Rights

We retain your personal information for as long as your account is active or as needed to provide you with services.

You have the right to:

Request access to the data we hold about you
Request that we delete your data
Correct any inaccurate personal information

To make a request, please contact us at nuuzones@gmail.com.

6. Security of Your Information

We take reasonable organisational and technical measures to protect your personal information. However, no system can guarantee 100% security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

nuuzones@gmail.com.