NuZones

Terms & Conditions

Effective Date: 14/04/2025

These Terms and Conditions ("Terms") govern your use of the NuZones mobile application (the "App"), operated by NuZones ("we", "us", or "our") based in Scotland, United Kingdom. By accessing or using NuZones, you agree to be bound by these Terms.

1. Eligibility

NuZones is intended for users aged 4 years and above. By using the app, you confirm that you meet this age requirement. However, any user who is a minor (under 18 years) must have the support and permission of an adult/carer/guardian to set up an account, use an account, and partake in adventures.

2. App Purpose

NuZones provides a platform for users to participate in real-world biking adventures by navigating outdoor routes and trails, finding tags, and earning achievements. Adventures may be completed solo or in teams.

3. User Conduct & Responsibilities

When using NuZones, you agree to:

• Ride responsibly and safely, within your limits, and follow trail conditions and guidance.
• Respect other land users and abide by the Scottish Outdoor Access Code (SOAC) at all times.
• Ensure you are fully prepared before beginning an adventure, including appropriate clothing, food, tools, and a fully charged device.
• Charge your device and take additional batteries if required.
• Check your bike before heading out for safety.
• Avoid tampering with physical QR tags or the app.
• Refrain from cheating or engaging in unfair use of the platform.
• Use respectful language and content.

4. Safety Disclaimer & Limitation of Liability

Participation in any NuZones adventure is entirely at your own risk. NuZones is not responsible for:

• Any injury, accident, or loss incurred during the use of the app or while participating in an adventure.
• Changes to trail conditions, environmental risks, or personal preparedness.
• Any damage or fault caused to your equipment while riding if an accident occurs.

5. Payments & Pricing

NuZones offers pay-as-you-go access to adventures. All payments are handled securely via the Apple App Store or Google Play Store.

6. Refund Policy

All refund requests are subject to the policies of the Apple App Store and Google Play Store. NuZones does not process refunds directly.

7. User-Generated Content

You may upload a username or profile picture to personalise your account. We reserve the right to remove or block any content that is deemed offensive or inappropriate.

8. Geographic Use

NuZones is only available in the UK. This may be subject to change, but users will be notified of any changes.

9. Updates and Modifications

We may update these Terms at any time. Continued use of the App following any changes constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, or wish to request data deletion or report an issue, please contact: nuuzones@gmail.com

By using the NuZones app, you agree to these Terms & Conditions. We encourage all users to ride safely, respect the land, and enjoy the adventure.